Privacy Policy

Comprehensive Privacy Notice

DOKTER S.A.S, better known as DOKTER, located at Netherlands, and with a website at www.dokterwear.com, is responsible for the use and protection of your personal data. We inform you of the following:

What purposes will we use your personal data for?
The personal data we collect from you will be used for the following purposes, which are necessary for the service you request:

  • Responding to messages sent via the contact form.
  • Shipping of products purchased on this online store.

What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Identification and contact data
  • Employment data

How can you access, rectify, or cancel your personal data, object to its use, or exercise the revocation of consent?
You have the right to know what personal data we have about you, how we use it, and the conditions of its use (Access). Additionally, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it removed from our records or databases if you believe it is not being used properly (Cancellation); and to object to the use of your personal data for specific purposes (Objection). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must send a request via email to admin@dokterwear.com and include the following:

  • Full name of the owner
  • Address
  • Phone number
  • Email address used on this website
  • Copy of an official ID attached
  • Subject: “ARCO Rights”
  • Description of the purpose of the request, which may include but is not limited to the following: Revocation of consent to process your personal data; and/or Notification of misuse of your personal data; and/or Exercise of your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel, or Object. In the case of Rectification of personal data, you must specify the exact modification and attach supporting documentation; please note that in the case of revocation of consent, we may not be able to accommodate your request or cease use immediately in all cases, as we may be required by law to continue processing your personal data. Additionally, please consider that for certain purposes, revoking your consent may mean that we cannot continue to provide the service you requested or that your relationship with us will end.

How many days will it take to respond to your request?
20 days

How will we communicate the response to your request?
To the same email address from which the request was sent.

Use of tracking technologies on our website
We inform you that on our website, we use cookies, web beacons, or other technologies through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our site. The personal data we obtain from these tracking technologies are as follows:

  • Identifiers, username, and session passwords
  • Region in which the user is located

These cookies, web beacons, and other technologies can be disabled. To learn how to do this, please consult your browser’s help menu. Please note that if you disable cookies, you may not be able to access certain personalized features on our website.

How can you learn about changes to this privacy notice?
This privacy notice may undergo modifications, changes, or updates due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or other reasons. We are committed to keeping this privacy notice updated about any changes it may undergo, and you can always consult the updates on the website www.dokterwear.com.

Last update of this privacy notice: 10/09/2024

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